Satisfaction Guarantee

We’re so sure that you’ll be happy with ACUVUE®, that we offer a 100% Satisfaction Guarantee! Find out more…

How to claim your money back?

The first thing to do is to contact your optician to discuss your concerns and, if necessary, arrange an appointment. If, after seeing your optician, you are still not absolutely satisfied, please fill in the claim form and send it to the address indicated on the form together with the receipt and the remaining contact lenses. Please note that this satisfaction guarantee covers the cost of the contact lenses only. No refunds will be granted for fitting or consultation fees.

See certificate for details